CompuServe Messages

Video Toaster

    21-Apr-90 03:03:05
Sb: #99132-Video Toaster
Fm: Wayne Cole 76370,621
To: Betty Clay/SYSOP 76702,337
[ continuation ] went through with the first two releases of PageStream. Whether you are a freind of SoftLogik or not you have to admit there was incredible resentment at the way it turned out after two years of hearing about it prior to its actual release. I was also involved with a company that had a dynamite demo unit that they went to sale with before it was ready and the company is now out of business due to dashed hopes and customer frustration. NewTek has demoed but not sold the product. Frustration is building as is evident by the messages here. My point was to say, "hey, Moose, enough with the Toaster – stick to stuff that exists and is in the hands of consumers now. Let the Toaster speak for itself when it gets released." Betty, you know that a bad thought harbored has sme force. A bad thought spoken has incredible force. Not so much for the listener as the speaker. If Rad just quits talking about the Toaster, there will be less opportunity for the Mr. Forcades to vent their frustration and thus make them less likely to buy when it is released. The other point that had nothing to do with the Moose (as he is a technical type and technical types like to share too much to be good business types, right?) is the apparent NewTek strategy to keep other developers at bay in this arena by appearing to be RSN to Toaster release. It is a very basic business strategy, but one you can only get away with once. In an infant business sector like Amiga hardware/software was in '78 and '88, such posturing may have prevented, say Micro Way, or some other PC/Mac developer from comeing to the AMiga market with a similar product because the cost of beating a company that is just about to release would be to high and the venture too riskey in such a limited market. The point I was making was that what worked well to keep the competion at bay may, if strung out much longer, damage seriuosly the market NewTek is trying to save for themselves. Not only NewTek but the Amiga and its users would suffer. I thought it was worth pointing out in case it had not been a concious strategy on NewTek's part. Having a wonderful product is nice, but you still need to sell it. There are people (as one message indicated) who have given up on NewTek and gone to other platforms and suppliers. I see nothing wrong in reminding NewTek of that from time to time. At some point you have to release, even if its Toaster jr. The problem with talking and showing is that expectations get built up that make it more difficult to actually release as the product needs constant rework to meet the latest level of expectation. And hardware cannot be developed that fast! (Niether can complex software packages). I have no stake in this matter. If the Toaster came out today it would make no difference to me other than the effect it had on those who consider the Amiga a game machine. However, if they wait another year it may not be any big deal as the "other guys" may beat them to market. After all, them other guys is smart 'cause they don't genrally give advanced notice on stuff (they learned after one or two bad experiences) they just spring it on ya!! I think if you go back and read my previous message as coming from a disinterested observer (from a loss or gain point of view) perspective you will get a whole different (and the intended) meaning of the message instead of viewing it as an attack on an individual.