CompuServe Messages

October 1989 to April 1990 is sure a long time to wait for a piece of mail! I completely agree with your feelings regarding customer support from Gold Disk and from other Amiga vendors especially Word Perfect as of late. I ordered the CG Font set from Gold Disk two months ago. I called them last week to check on my order. They had no record of it in their computer! I had ordered over the phone and could hear the order taker punching it into the computer as she took it during the original order. When you call the tech support line, it is impossible to get through. I am convinced they simply leave the phone off the hook. I have been having nothing but trouble with Transcript, their 'word procesor.' It is a disaster and full of bugs (as is almost _every_ major software release for this machine.) I can never get anyone at tech support who knows anything about the program, or has even used it in more than a cursory way! Call them again. No doubt they have lsot your order.