#Benchmarks
Greg,
Right, we're authorzed for Truevision, AT&T GSL, Autodesk, Agfa,
Tektronix, etc. – all stuff related to 24-bit color. Since we keep our
doors open through hardware & software sales, we try to avoid possible
conflicts. It doesn't seem fair for us to do production (competing w/our
customers) or act as consultants (since we'd likely refer to ourselves).
Instead we offer service before & after the sale (with 'sale' being the key
point). For instance, we charge for on-site time (out of our office), but
do not otherwise charge for support. I limit it to 3-6 months phone
support on quotations, but we pretty much attempt to support our customers
indefinitely. Pretty stupid, huh?
Kevin Krell – Computer Support Associates