CompuServe Messages

#Snd BL CD ROM-Satisfied?

    19-Apr-92 23:15:16
Fm: Larry Treiber 76330,3646
To: John Hays 76340,3100
Hi John, Thanks for the information. When I installed my SB Pro I was having difficulty in running Dr. Sbaitso and as it turned out it was because of how poorly the Ceative Labs reference manual is written. I called their tech number first thing one morning and talked to a fellow that really did not know very much beyond the canned procedures. He did however refer me to a couple of guys that really did seem to know what was going on. In the conversation I discovered that Dr. Sbaitso automatically loaded the TSR SBTalker and according to the manual I needed to do this, which resulted in a crash. My point is that you might try calling first thing in the morning and if you do get through and your persistent enough you will get someone that really can supply you with some answers. Incidently, I did change the IRQ from 7 to 5 even though I have been told that this is not necessary. I did have a printer conflict and this corrected the problem. If I do buy the Creative Labs CD ROM the people at Zero's and One's, the mail order house I will buy it from say that they have sold several of these units and can provide most of the tech support that I might need. They also tell me that most of their customers have been very happy with this system. So in general other than the problem you are having you are happy with the speed and for lack of a better word smoothness with which the unit loads software? I will be using it for educational purposes such as encyclopedias, etc. and gaming. Once again thanks for the info, Larry.