how are we doing?
26-Apr-92 18:00:58
Sb: #22925-how are we doing?
Fm: Syndesis 76004,1763
To: Steve Tibbett 72627,1325
Once upon a time, I thought that public domain software could attain the
quality and support found in most commercial software. Just read my first
and second columns in Amazing Computing. Since then, I've changed my mind.
Empirically, I think we can see that public domain software doesn't go as
far as commercial software: the docs for commercial software are generally
better and possibly quite elegant, support exists as opposed to doesn't
exist, etc. If "using software" is a hobby, those things don't really
matter. If you're Joe or Jane Hobbyist who just wants to make the lights
blink, or shuffle files between floppies, fine, PD software might make you
happy. If you're a pro video person with eight hours to do a job, I think
you'll be upset both by the roadblocks and deficiencies in PD software.
And yes, a lot of this has been sparked by entering the world of software
development. Whenever I hear a customer or potential customer tell me
they're going to get the job done with some PD software, I cringe: I know
the limits of the PD 3D converters out there. I know they'll be back. I'm
not about to tell a customer they're wrong, but they often are.
As for Amazing Computing… When I worked there, and made all those
"AMICUS" disks, they would pay me a royalty per-disk. When I left the
magazine, I still owed them about $1000 for some hardware they bought me.
The next few months of royalty were to cover the cost of that hardware.
Since then, they continue to sell the AMICUS disks without paying me the
royalty. They've also, coincidentally, never reviewed any of Syndesis's
products. I've asked for my outstanding royalties several times, and
they've ignored me. Great guys.