CompuServe Messages

James, UNBELIEVABLE! So Quarterback Tools Deluxe is finally available. I have been waiting for the upgrade for a long time. Normally I would be very happy with your announcement, and the upgrade price seems reasonable. The problem is that just last week right before I attended the WOCA Show in NY, I specifically asked Randy when the QBTools upgrade would be ready. He did NOT indicate at all that it would be released within the week. I asked before the show, because the vendors have very good prices at the show. So, since it seemed that the QBTools upgrade was taking forever to come out, and according to Randy its release didn't seem imminent, I just purchased Ami-Back Tools. Now a few days after I purchase it, you announce your upgrade. If Randy had at least indicated last week, that the program was due for release shortly, I would not have purchased Ami-Back Tools, but I would have waited for your upgrade. I have always been a loyal CCS customer, owning both QB and QBTools. But you should understand my frustration. I could have bought Ami-Back Tools a long time ago, but I didn't because I was waiting for your upgrade. Then after a very long wait and still no upgrade and no news as to when it will be released, I finally buy your competitor's product, and a few days later you announce the upgrade. I'm not trying to be rude, but I just wish Randy would have told me QBTools Deluxe was about to be released, when I asked him less than a week ago. I would have waited the extra week for your product. I really wanted your product, but how can I justify buying it right after I just bought Ami-Back Tools? Thanks for listening. Dom Fontana –> Sent from NY via AP <–