PgS & HD problem
15-Apr-93 12:02:07
Sb: PgS & HD problem
Fm: Seppi Evans 100111,3541
To: Soft-Logik Tech Support 76004,1676
Dear Michael,
I do hope that you can help us …..
We have a new PgS user, she was unable to run PgS – the machine kept
crashing.
We now have the machine in our office and have set up WB2.1 on the hard
drive. PgS intalled correctly.
After double clicking the icon, on many occasions a requester "Unable to
open your tool "PageStream2UK" pops up. Sometimes clicking on retry works
but mainly a reboot is needed.
Trying to load a document – 440k in size, if the document is on floppy it
will load and display correctly, if it is then placed on any of the HD
partitions an "out of memory" message is diaplayed from PgS.
I have moved the HD onto two other machines, low level formatted it and
swpped the contoller. It still will not work with PgS but fine with all
other applications. It is driving me mad !!!.
It is possible that PgS just does not like some HD's ? The one in question
is a Quantum 52S/LP
Please help,
Seppi Evans,
George Thompson Services.