CompuServe Messages

#Hard Drive Problem

    22-Jan-92 23:46:27
Sb: #Hard Drive Problem
Fm: Lee DeWitt 73577,2202
To: Central Coast Software
I have been having a problem with my hard drive with respect to read-write errors. This has been going on for quite some time. I purchased your QB tools program to correct it. It did in fact find errors and correct them after which the drive was immediately usefull. However these same errors kept cropping up and I began to wonder why. I have a 2000HD with a Quantum 40 MB hard drive and 2091A controller card. Here is my real problem and it has me baffled. This is a complex problem and I am not sure I can do it justice, but let me try. Let's say the system alerts me to a read-write error. Next I run your program, follow its directions, modify or delete some files or drawers and exit. Pretty soon the problem reoccurs. I follow the same steps. Next, it happens again for no reason – I become suspicious. I do not run QB t Tools. I reboot. I run QB Tools and it tells me all files appear to be good. Couple days later, the system will not even boot or recognize the hard drive in the system. It tells me I only have a floppy. I do a series of warm r reboots. The system comes up fine. I run QB Tools and all files are good! I decide never to delete another drawer or file because the problem seems dependent on the state of the machine. This same scenario has been repeated many times. Recently, QB tools found so many errors that I despaired of fixing them, so I reformatted the disk and reinstalled the system and applications programs. Then the same thing happened again! Sometimes I will get inumerable errors from you program after the system has alerted me to an error, and then if I wait a couple of days, it all goes away! Do you have any idea what could be the problem? If it is a hardware problem , what is the most likely cause: the drive or the Sytem ROMs. I also have I would appreciate any advice, as this problem is driving me crazy! Thank You. Lee DeWitt