#Tosh 3401 & Adap 1542
19-Apr-93 10:17:31
Sb: #Tosh 3401 & Adap 1542
Fm: Rob Nixon 72700,1445
To: Dave McKeen [Dallas] 73520,1320
Dave,
Does Adaptec offer any support on CI$? I have never seen any reference to
that. I hang around the Netware forums where disk systems are constantly
discussed, and I have never seen a message from anyone at Adaptec, nor have
I seen any mention of an Adaptec forum. From what I can tell, Adaptec
provides little, if any, support to customers. In the past they have
refused me any help at all, instead insisting that I must go to one of their
distrubutors. Unfortunately, the distributors have often been unable to
provide solutions for any but the simplest problems.
It is possible this may have changed at least somewhat. I noticed an 800
number on a piece of literature that came with my new 1542C. I haven't
called it, so don't know what may be available. I hope Adaptec has or will
change their policies. Their products seem to be generally good.
I'm still just drooling over the juke boxes. <g>
-=Rob=-