CompuServe Messages

Modem Suicide?

    28-Jan-92 10:02:32
Sb: #29030-Modem Suicide?
Fm: Paul E. Hansen [SysOp] 76702,475
To: Syndesis 76004,1763
John, I would suspect the problem would be the connection at the back of the modem where the little low-voltage cable goes into the socket on the modem. This can be a little loose fitting at times. What you can do to help this is carefully pry the split on the center post apart a little to make the fit a bit tighter. If the 'power off' is NOT related to this connetion, then I would suggest that you call PPI tech support and request an RMA number so you can send the modem in for repair. The number is 818-991-8200. – Paul 01/28 05:45