CompuServe Messages

BAD FAITH

    02-May-92 23:46:23
Sb: #38779-BAD FAITH
Fm: Robert Glover 75146,2140
To: Syndesis 76004,1763
The verdict is that NewTek is guilty of abysmal technical support in my case. NewTek did not respond to my problem. They made no effort to discover where the problem actually lay and they did not perform as they said they would; to wit, they have never sent the Lightwave software which they have twice (3 weeks ago and again 8 days ago) claimed they were putting in the mail "that day." The problem has not been assigned to either the Toaster or to CSA's Mega Midget Racer. I'm trying to find the problem and get it rectified so I can run Lightwave.FP. I have a reasonable sounding lead from a message left to me by another BBSer. When the verdict is in I'll leave word. I'm still disgusted with NewTek whatever the eventual source of the problem! s