CompuServe Messages

Hello all. This seems as good a place as any to ask this question. I am using an Amiga running NCOMM 2.0. When downloading, I try to use the CIS Quick B protocol but nothing happens. It does ask me for startup text to send (something like "DOW/PR:QB"), then I get the download dialog box and it keeps timing out. Has anyone had any experience using this program and/or this protocol? (Incidentally, the protocol is accessed as an external library (xprquickb.library)). Chris