#User Letter to C=
01-May-93 21:48:26
Sb: #98000-#User Letter to C=
Fm: Black Belt Systems 76004,1771
To: Paul Idol 71024,3245
If I have something to contribute – such as my opinion of CATs, which I
already provided – I will.
It helps if you ask specific questions; as long as they don't infringe on
nondisclosure areas or put me in the position of specifically pointing
fingers, I'll be happy to help you.
One thing you might be interested to know is that I think we've got very
little time left during which CBM can continue to market the Amiga in the
manner it has been. In the last few months, I've seen a 486/25 "push over"
an Amiga 3000 on my wife's desk primarily in order to use two
applications: Quicken and Quattro Pro. Her comments now that she's been
using it a while are basically "better reliability and more features"
(under Windows).
You should understand that she's a dedicated Amiga-person and well aware
of the architectural advantages the Amiga has; she's also well aware that
the applications are not there, do not appear to ever be coming, that
CBM's track record is "dismal" (her word) and that her time is worth more
than CBM has paid in attention to her as a user.
Aside from Anne's opinions, I have my own; and I think that serious, even
critical mistakes have been made in the OS – specifically no VM, and gfx
retargetability getting a major back seat such that it's STILL not here –
which have resulted in applications crippling around when compared to how
similar apps operate on other machines. Another VERY bad mistake has been
the limitation of the release of the new OS (3.0) for 4000/1200 class
machines only – they've made certain that applications will be developed
much more slowly for the 3.0 release, which is a shame as it's a better
OS. But this is typical – same thing they did with 2.0; and yes, I'm sure
that 3.0 can run on "other" Amiga hardware.
The CDTV licensing fiasco is a recent example of a problem where CBM
misuderstands the developer resource-base; the raise in royalties stopped
three projects that I know of cold, and substantially changed the nature
of a fourth.
Where are the Amiga dealers? I went to Chicago a few weeks ago, none in
the phone book. Went to a Software ETC, 14 vertical shelf-racks of
dos/windows stuff, two shelf-racks of Mac stuff, no Amiga. Asked about it
– "We sent all our Amiga stuff to the ETC store in (suburb name, instantly
forgettable, too far to go for a visitor)." I lay the blame for this at
CBM's feet, and rampant mailorder discounting to a level where service
(dealer service) isn't practical at competitive prices – which CBM could
have controlled if they'd wanted to.
I said a month or so ago that it looked to me like the writing was on the
wall; I still think so. I can only hope that the 1200 will do something
special in the Amiga market… but I can't imagine how it could pull out
of the slump with only graphics as a professional application for the
machine, when windows machines are rising up with $149 24-bit gfx boards,
PhotoShop, etc.
Those are some of my concerns; if you can get CBM to listen to you by
sugar-coating them, feel free. Quote me or not, as you please.
–Ben
…via AutoPilot