Tosh 3401 & Adap 1542
05-May-93 08:19:44
Sb: #47612-Tosh 3401 & Adap 1542
Fm: Rob Nixon 72700,1445
To: Dave McKeen [Dallas] 73520,1320
Dave,
The software business is changing at a dizzying pace. One way or another,
the major players will find a way to make money at it. I just hope folks
like us don't end up getting shortchanged later due to low purchase prices.
Your experience with Adaptec is much like mine. I had avoided using their
products for years because of the near-total lack of support. Lately I
bought an Ultrastor 14F SCSI host adapter, but was never able to get it to
work reliably with my Maxstor SCSI hard disk. I tried 3 14F's, 2 drives and
2 motherboards, all to no avail. Finally broke down and got the Adaptec
1542C, and all has worked well since installing that. I noticed that
Adaptec now has a toll-free number for support (800-959-7274). Is that what
you called?
Unfortunately, many of the support BBS's are not run very well. All they
seem to do is allow downloading a few files. That has been helpful to me
sometimes, but could be much better.
CI$ has become my best source of support lately, but I have NEVER seen
anyone from Adaptec post a message. Too bad. They could be so much better
if they chose to do it.
One way or another I'm going to have to get into the image processing area.
Time to visit some new forums. I did pick up a shareware program called
Graphics Workshop for Windows, which says it can read PhotoCD disks. I hope
to try it RSN <g>
Just getting busier,
-=Rob=-