CompuServe Messages

Tosh 3401 & Adap 1542

    26-May-93 11:14:42
Fm: Rob Nixon 72700,1445
To: Robin Collins 100015,416
Robin, You are quite right about most vendors regard for their customers needs. I continue to be aggravated at Novell because of their policy of not talking to customers. They have decent support here on CI$, but sometimes you just need to talk to someone on the phone. AutoDesk is the same way. I have told both that if they continue to fail to meet my needs as a customer, I will take advantage of the first opportunity to dump them. It looks like NT might turn out to be the first opportunity to dump Novell. We'll see. <<why *should* Novell help their biggest rival to succeed? Because if they don't take care of their customers needs in a multi-vendor world, the customers will find someone who will. Me first. <g> -=Rob=-