Tosh 3401 & Adap 1542
26-May-93 11:14:42
Sb: #49185-Tosh 3401 & Adap 1542
Fm: Rob Nixon 72700,1445
To: Robin Collins 100015,416
Robin,
You are quite right about most vendors regard for their customers needs. I
continue to be aggravated at Novell because of their policy of not talking to
customers. They have decent support here on CI$, but sometimes you just need
to talk to someone on the phone. AutoDesk is the same way. I have told both
that if they continue to fail to meet my needs as a customer, I will take
advantage of the first opportunity to dump them. It looks like NT might turn
out to be the first opportunity to dump Novell. We'll see.
<<why *should* Novell help their biggest rival to succeed?
Because if they don't take care of their customers needs in a multi-vendor
world, the customers will find someone who will. Me first. <g>
-=Rob=-