CompuServe Messages

#GVP Dealer Support

    03-May-94 18:40:52
Sb: #GVP Dealer Support
Fm: Ron Koyich – Hintak 71763,2274
To: GVP Tech 72662,51
>>As stated in that message service, GVP Technical Support is >>available by fax, letter, or Compuserve. The voice lines are for >>dealers only. Dear GVP Tech – I'm a dealer – and I can understand where some of the frustrations your users feel come from. There is mention in your correspondence of dealers being treated differently than end users. Will you please pass on the special telephone number (by e-mail)? Perhaps some of the confusion is created by the lack of communications from your company. I am a stocking distributor of the G-LOCK product, and haven't received any correspondence from GVP in ages, other than that which is invoice related. We currently have a problem with a G-LOCK VGA+, which doesn't work with Autodesk's 3D Studio release 2. Works fine with windows and DOS programs, however while 3D Studio is loading, it hangs. In a 486 PC. I too feel better talking to real people, but appreciate you're doing what is most cost effective. Your real people operator gave me the forum information. I hadn't thought to look under Amiga. All the best – Ron Koyich Hintak Limited Hong Kong