AmiBack upgrade
You forgot to mention that you also charge $125 for a year's worth of
support on these products. (I thought it was a bit much, asking nearly
twice what I paid for the products to provide tech support for them).
You also forgot to mention that you refuse to provide support to those who
had outstanding bug reports with Moonlighter (won't even answer letter
regarding those bugs, in fact) and that, the same people who did such a
poor job of tech support at moonlighter are still the ones who answer the
phone at your tech support number – and still act like the problem I
reported for the fifth time, they never heard of before – in spite of
three letters, four phone calls and tow sets of disks with debuyg output
and problem reconstruction steps.
You may be selling Amiga software, but I think your claim of supporting it
is seriously exaggerated.
wmc – via Autopilot!