CompuServe Messages

Wayne, > Also, if they can't produce a registration number that is tied to thier name in you data bank, you do not owe any return call. That's not good business policy. Maybe there was a mistake, especially when a new company takes over the support of a product, and a registered user's name won't be in the database. If I, as a registered user, called and didn't even receive the courtesy of a return call because of a database error on their part, I wouldn't think too highly of them. I think the proper response would be to return the call and explain the situation. 😎 Dom Fontana –> Sent from NY via AP <–