CompuServe Messages

Sorry Roger, but I don't make the support policies around here. They were in place long before I started at Adesk five years ago, and hopefully they'll get better. I've been lobbying heavily for more direct support for years, and that's why I spend over 10 hours a week answering questions on this forum when I could be spending time with my family after working the other 70+ hours on 3DS. I do what I can, and that's all I can do. And since I'm not perfect, things like the 2.01 mistakes happen. I take full responsibility for it, and we fixed the problems as soon as we found them. Regarding your import by color problem… for now, you can use your 3DS 2.00 version for DXF import, or the DXF3DS.EXE program. Those will both work fine. And if you email me your address and phone number, perhaps I can have someone call you directly about this. Getting back to dealers, they're all REQUIRED to send someone to Adesk for a week of training, so there's at least an effort made to see that there is a 3DS user on staff at each dealership. Finally, if you want to write _anyone_ at Autodesk, you should send the letter to their 2320 Marinship Way, Sausalito, CA 94965 address. – G