LACK OF SUPPORT
I hope your reference to the *HuFlungDung* TV meant no such label exists so you
did get what you paid for and was not a derogatory racial remark against Asian
people, countries, products or culture.
I too (now that could be a real name <g>) was frustrated with HP during the
early paper-jamming days of the HP4L (I bought over one dozen). HP made good
by servicing/exchanging the defective printers. I also was contacted and
visited on-site by their product manager and assistant. Partly due to this
support I continue to recommend and purchase HP printer products (1 4si, 2 4's
postscript, 660c's, jet direct, etc).
Good luck with your situation. If you wish I can provide you with the number
of the product manager that came onsite.
Phil Tong
CNE, SF-NPA