CompuServe Messages

>> Just jumping in here to say I still haven't received my upgrade… it's been a long time now… this dealer channel stuff tends to be discouraging… I'd prefer to cut my dealer out of this kind of transaction, he has nothing to offer but forgetfulness or incompetence in regards to upgrades/fixes at worst, and a few extra days wait at best. Hmm… Too bad upgrades couldn't be requested by registered users direct from ADesk. It doesn't seem like anything the dealer would have to be troubled with, making their as well as our lives easier. My dealer is far from incompetent, but he IS very busy, and things like this are difficult for him to jumble with everything else. Add to that the fact that his rep doesn't seem to be getting HIM the patch, either. It's not like it's a purchase decision on the part of users to request a c_ patch, thus you wonder why it's handled thru dealers.