CompuServe Messages

"My personal opinion of on-line help is that a company is saving $$$$ at the expense of the end-user!" I doubt it – I attended a lot of the meetings prior to the shipping of the product, and that wasn't ever brought up. The focus really was on the general wishlist items for all our products to have more online help. I've always felt that If people need to read the manuals, it could be because the program itself may not be written well.