CompuServe Messages

#What a Waste of $400

    10-Jun-92 13:18:45
Fm: Paul Coffin [Corel] 74740,1240
To: Dave Canelstein 70674,445
Dave, I think you can judge by the reponse to your initial comments that Trace is in fact an effective and productive tool to be used by professionals for professional work. Perhaps your expectations of Trace (and tracing technology in general) have been somewhat inflated by advertising claims. If this is the case I apologize on behalf of Corel for the role you have percieved us playing. However, having said that I want to stress that Trace (and all tracing applications) are not perfect. There are limitations to the way a trace is performed within the boundries of the technology. You will find very similar results in all the Tracing packages on the market today. I am not trying to make excuses for your troubles nor am I trying to dismiss your claims. To quote Rich Zaleski message #811 "I cannot think of any more difficult baptism into corel and vector image work than tracing a bitmap". I hope you will not be discouraged by the effort involved in obtaining your results. We have seen some very amazing artwork generated from CorelDRAW, (ie: This years Design Contest) and I am sure that with a little patience you too can obtain equally professional results. Please feel free to call me at 613-728-8200 ext 1644 if you have *ANY* questions at all. We strive to make *all* of our customers feel that CorelDRAW is an investment worth making and maintaining. Paul [Corel]