CompuServe Messages

GPFax

    15-Jun-93 21:15:26
Sb: #103805-GPFax
Fm: gary ludwick 72155,316
To: Rob Bondy 72172,3227
Rob, The sending fax dials the number; and begins transmitting a CNG tone as soon as a connection is made..in other words, it begins transmitting a tone as soon as the answering machine answers. The supra modem should be snooping the line at this point; when it hears the tone, it takes over the line (disconnecting the answering machine) and sends a rapid series of "RING" signals to GPFax. (That's why GPFax should be set at least two rings above the number it takes to set off the answering machine.) GPFax then "tells" the Supra to begin transmitting it's own CNG tone. The two modems negotiate the baud rate at that point and when all it settled, GPFax and the supra begin accepting the incoming fax. The problem arises because the supra can only snoop for very brief periods between rings and it is very possible for it to miss the CNG tones from the sending fax. So, as it now stands, silent answer is a sometimes thing. Supra recognizes the problem and has promised a fix in the about-to-be-released ROM set. Sometimes it works and sometimes it don't…and that's the way it is for now. Hope this helps clear things up for you.