#very poor support
18-Jun-93 10:10:09
Sb: #46594-#very poor support
Fm: charles jameson 71350,1014
To: Don Landis 71673,3612
Hey dudes,
Lighten up – Autodesk's official position is that it provides no telephone
support to end users (excepting those with a paid support agreement).
It's not pleasant always (though CIS _is_ pleasant for the most part), but they
don't try to pretend otherwise.
My dealer's a jerk too: I give him the money, he gives me the software, and if
I meet him at a trade show it's like I was from Mars, and if I try to chat him
up about Animator Pro, it's like I was speaking Martian.
Chuck Jameson
Silver Tongue Software