CompuServe Messages

I'm sorry if I upset you – but I stand by my comment. There are still many vendors who only use this forum Monday thru Friday. CIS provides an avenue for vendors to give better customer support to their users, however it is just a job for most of the reps who provide that support. They all have a life outside of their support services. Sure it is great to have them here and it is an excellent means to provide said support, but 99.5% of the time there is no computer problem that can't wait for normal business hours to solve. There really is NO need for them to sign on 7 days a week just to check for users who are having problems. Those that do, probably do so because they enjoy using CIS as much as you and I do – and they are probably also checking out other areas of the board for the own enjoyment and just happen to ckeck their Vendor area. Also just because they do does not mean that they do so every weekend and chances are the weekend that you need them will be the one when they don't sign on. So, relax, chill out, shut the computer off for the weekend, and most importantly – HAVE PATIENCE. Help from the vendors will be here, just not alway when YOU want it.