very poor support
23-Jun-93 12:31:43
Sb: #47224-very poor support
Fm: Don Landis 71673,3612
To: Evan Yares [WeirdTM] 75300,1771
I'm aware of the high quality of 3DS dealers here on the forum and NOW I have
somewhere to turn. However as long as my dealer can handle the sales end of
the product and I have this forum for EXCHANGE of support ideas and tips, I'll
be happy. Remember, I said my dealer got into Autodesk program at MY request.
So, if he does not handle my 3Dstudio future upgrades it will be at his
request. My character is such that I will not desert him after I asked him to
spend the front money to be an Autodesk dealer. My complaint was to agree with
the consensus here that Autodesk does not do customer support well and not to
complain about dealers expertise in 3Dstudio.