Blue Ribbon – Bah Humbug
Melissa,
I listened to your explanation of your $99 Licensee Transfer Fee. But I
still am not convinced, for the reasons I outlined in my previous note.
Others that responded to my message had similar feelings.
Let me ask again. Would you consider reexamining your policy concerning a
transfer fee? I really would like to be a loyal _registered_ user of your
products.
I bought a used copy of Bars & Pipes Pro 2.0 that the previous owner had
for around 3 months. He wrote a letter transfering all of his rights to
the program over to me. All I am asking for is the remaining services he
would have received. He has no need for your newsletter or product
offerings since he sold his program and no longer uses it. Someone said
you provide 90 days of free customer phone support and then charge for it.
Since this copy is beyond 90 days I would be willing to pay for any phone
support. I would like to have the opportunity to upgrade in the future as
your product changes. The person I bought from would not need that
opportunity.
Would you register me as the owner of this copy of B&P Pro 2.0 with the
remaining services that you were paid for when this copy was originally
purchased? I would be willing to pay a clerical fee of $10 to $15 to
facilitate this transfer.
Respectfully,
John Baird