CompuServe Messages

Blue Ribbon – Bah Humbug

    24-Jun-93 19:36:28
Fm: John Baird 71046,247
Melissa, I listened to your explanation of your $99 Licensee Transfer Fee. But I still am not convinced, for the reasons I outlined in my previous note. Others that responded to my message had similar feelings. Let me ask again. Would you consider reexamining your policy concerning a transfer fee? I really would like to be a loyal _registered_ user of your products. I bought a used copy of Bars & Pipes Pro 2.0 that the previous owner had for around 3 months. He wrote a letter transfering all of his rights to the program over to me. All I am asking for is the remaining services he would have received. He has no need for your newsletter or product offerings since he sold his program and no longer uses it. Someone said you provide 90 days of free customer phone support and then charge for it. Since this copy is beyond 90 days I would be willing to pay for any phone support. I would like to have the opportunity to upgrade in the future as your product changes. The person I bought from would not need that opportunity. Would you register me as the owner of this copy of B&P Pro 2.0 with the remaining services that you were paid for when this copy was originally purchased? I would be willing to pay a clerical fee of $10 to $15 to facilitate this transfer. Respectfully, John Baird