CompuServe Messages

TypeSmith Print Problems

    24-Jun-93 17:36:32
Fm: RICK GEREN 72122,3621
To: Soft-Logik Tech Support 76004,1676
Here is another TypeSmith user with a print problem. I received Typesmith yesterday (registration 700902). My computer is an A2000 with a 68030 Derringer board, O/S 2.1, 1 meg chip ram; 10 megs fast ram. I have the preferences postscript driver v2.0d installed and I print to an Okidata OL830 postscript printer. When I attempt "print preview", the printer initiates, and the screen requester says "printing is progress"; but nothing else happens. After approx 20 minutes, the printer times out. What really irks me is that after calling the Soft Logik hot-line about 20 times, I finally got through to a young lady who didn't seem to have a clue. When I asked if she had heard of this problem before, she said no! From reading the messages on this bulletin board however, it appears the problem is well-known. I would appreciate any help, clues or hints you can provide. Best regards Rick Geren