#Starfield problems
16-Jun-94 07:18:46
Sb: #84538-#Starfield problems
Fm: Stan Kalisher (Impulse) 76004,1767
To: Charles Blaquiere 76046,1756
Blaq,
I see, Of course everyone states they want a
BUG FREE program and have a right to this.
We do our best.
FREE updates, unresonable unless the bug found is critical, as in the
case of the scanline bug in the ground and reflection, it was critical and we
fixed it as well as released a patch to fix it. The patch was free.
Also you dont have to be involved in the Update program, it was
intended to be an assest for the user,. In this way you would not wait for a
year or more to see the changes that we make, it will also give those who get
involved with the update program a quicker voice to the final product.
I state for the record and your consideration, when we find a critical
bug we will fix it free, some of what users call bugs are just things that are
misunderstood or do not do what they wanted. And yes the Update program will
be a good way to address these issues. Your support is appreciated, and as for
your software, I sent it to you on Monday this week by 1st class mail, I hope
that all goes well. Borders are absurd, a world with borders is the most
absurdity known to man.
Mike