CompuServe Messages

Prob. w/ PhonePak FAXing

    18-Jun-94 22:01:57
Fm: Chris Darsch 71450,2050
To: GVP Tech 72662,51
A number of faxing problems have indeed been addressed since v1.2, although your problems sound so severe that there may be a problem with the phone line or the PhonePak hardware itself. Poor grounding could also be the culprit, as GVP Tech mentions. Refer to the documentation on the v2.4 Messages2 disk for more detailed information. Although "poor line conditions" could be an issue, the length of the telephone line is not as important as whether you are running the line near any potentially strong sources of interference such as fluorescent lights or electrically noisy monitors. Multiple local phones are not a problem, nor is sharing the connection with modems or other peripherals, although you might make as simple a connection as possible for testing purposes. If none of these things work, are there any other boards installed in your machine? Finally, LineMan 2.4 offers support for IdentaRing, which may provide a more reliable solution than AUTOFAX if IdentaRing is available from your local phone company. Again, see the disk-based documentation for details.