CBM Red Ink
21-Jul-89 14:35:17
Sb: #58113-CBM Red Ink
Fm: RICH MEDVED 72366,540
To: Black Belt Systems 76004,1771
Some people sure live in a dream world. Even at the prices CBM charges, their
profit is MUCH lower than any of the major IBM clone makers or Apple. As a
dealer, I can tell you that the retail profit is so low that we no longer
consider ourselves as Amiga dealers that have a huge (over 850 titles) s/w
selection. Our dealership is now a s/w retailer that will get (note: NOT
STOCK) an Amiga. Why? The profit margin sucks! Within the past 60 days, one
dealer folded and another closed their retail front and switched to mail order
only. At least two others are in serious trouble.
No, CBM prices are VERY fair. They may lower the 500 to buy more market
penetration, but nothing is wrong with the present price structure. The
problem lies with their marketing approach – it's too amateurish, simplistic,
and unfocused. They also need to support their dealer network by eliminating
mail order discount houses as did Apple, and support a more realistic dealer
profit margin. I don't know of any dealer that is going to sell, for long, a
$1000 item at 10% profit, and then provide the kind of customer support that is
needed. Yet that is exactly what is being forced on the Amiga dealers.
Looking back on the first paragraph, of course the "we" is our dealership –
Computer Quest in Seattle. I don't pretend to speak for anyone else.