CROSSDOS
> 1) In the iconic environment (workbench?), she can open an IBM
diskette,
> but it shows NO FILE NAMES.
That makes sense. There are probably no #?.info files on the IBM disk.
Withouth them, you won't see any files from workbench.
I've never tried to do a "drag and drop" using CrossDOS. Either use a
shell, or UtiliMaster. (I DL CIS files on my Mac using Navigator (same idea
as Whap), copy them to my '386's hd using the Central Point PC Option Board
(Reads MAC disks on the IBM) and then after copying them onto IBM 720K 3.5
disks, copy them onto my Amiga HD using CrossDOS).
You might have her try Utilimaster, SID, DiskMaster, DirMaster (DiskMasters
original shareware version) to manage her files. Easier to use than the
CLI or shell for most things, and more versatile than Workbench.
On the IBM side, Emery Wooten has a great shareware program called Stereo
Shell that is the closest thing to any of the above mentioned Amiga
programs I've found on the IBM. Complete with dual window displays.