CompuServe Messages

Thanks for your quick reply. Actually it was fairly obvious that the minimizer was relying upon the atom type definition I was really trying to make sure that there was no workaround that I was missing. I think that MM2(85) fixed this problem. Is there a time schedule for updating the force field in Hyperchem? We are primarily attempting to understand the placement of your software against its competitors. Even at the academic price (which we don't qualify for) there are a number of PC packages available which include more sophisticated versions of MM2. I like your reliance upon publicly available techniques but it may also serve to differentiate your software from some others. You compound the problem with the two tier pricing scheme. At the Industrial price you really start to compete against some state-of-the-art stuff (albeit usually with proprietary force fields and maybe running on different platforms (RISC 6000 or MAC) but the hardware usually isn't a problem for us. As far as the support question is concerned, we're not waiting (about 2 weeks) for an answer back through the distributor channel (did get several calls from Autocad sales people, but no technical help). During this our AUTOCAD regional sales person called, asked us to work directly with AUTOCAD as we were a "preferred account" and promised a call back within an hour. Still no reply. I'm not really complaining just relating the events. I do appreciate your prompt reply and useful information. Like I said, we're really just trying to decide whether we should promote it for internal adoption or not.