#Amiga World unreliable
Hello Amigos.
I live in Rome (Italy) and am an ex Amiga user. I had to sell it due to miss
of available space, my job forced me to use only PCs. But I wanted to remain
updated and informed with Amiga news and features, and CompuServe is a great
help with this, but reading Amiga World Magazine could also help a lot. I've
purchased it from the newsstand for a year and a half; finally decided to
subscribe, to be sure getting all the issues and to $ave over the cover price
(it costs about $8 per issue at the newsstand; thiefs? Yes. Italians=Thiefs,
often. The official italian distributor charges a lot on the foreign papers.)
I called AW guys by fax, sending the specific overseas subscription form that
they include in the magazine and asking to send me a short reply by fax,
specifying what will be the first issue I'll receive direct from them, to warn
my newsstand when to stop setting it aside for me. I've subscribed other
magazines (PC-Magazine, Unix World, QST/ARRL, Telephony etc.) and alla them
answered quickly and courteously to the same question. But Amiga World guys,
after 4 faxes still don't answer, neither by phone nor by fax nor by letter.
So be careful. A company that IGNORE its new customers AT ALL, means 1) a bad
mannered company and, 2) a company that puts its enrichment before the interest
in defense of customers; at least, others are money-full like them but try to
hide this to their customers.
I found this behavior at least outrageous. Near the year 2000, don't tell me
that still exist someone worrying about sending a fax overseas. Even Italy
lowered its overseas phone rates!… I can't figure out they are unable to send
one short, quick, small fax to tell "Thanks for your subscription – you will
receive the October 93 issue from us. Goodbye". A short line like this gets
sent in less than 30 seconds so costs LESS than a mailed letter and arrives
immediately.
Thanks everybody for the attention.
Marco V. Principato – ROMA – ITALY