CompuServe Messages

I got a hold of the Sony Peripherals Products Company (408) 955-4343. They have a BBS (2400-N-8-1) (408) 955-5107. They said the reason my CD won't put video up is the responsibility of the interface card manufacturer MediaVison. I contacted them and they were quick to volunteer a mailing of a driver that I found missing from my install diskette. Can you believe that? They delivered the package with a driver missing. Well, It hasn't arrived out here on Guam yet. But in the meantime I've discovered there are misnamed directoried I had to sort out in order to make it all play when the driver gets here. Also, I've learned that the driver theyv'e promised to send relates only to getting sound off the CD. The video problem is yet unaddressed so far as I can surmise. In the meantime I am dead in the water without a clue as to where to startlooking, or what to start looking for. I'd like to tell the whole world not to buy the package I bought with the Sony CD 31A drive and the MediaVision Sound Commander Pro Card. Together they are worthless as delivered.