#Problems with June Issue
16-Jul-93 21:21:41
Sb: #52926-#Problems with June Issue
Fm: Linda L. Rosenbaum 72540,344
To: Margo Riedel 75140,2712
Karin,
>>Hi Linda! QuickTime for Windows movies are very new to the marketplace. A
few subscribers have reported intermittent problems with the sound volume
automatically rising to the maximum.<<
Thanks! I will look forward to an updated driver in a future issue <g>.
Anyway it is easy to fix with the software mixer program for my sound card.
>>As far as Media Player not working since you installed the June issue, we
tested ours and have no problems with it. Exactly what file were you trying to
run when you got the QTNOTIFY GPF error? Was it a QuickTime for Windows (.MOV)
file?<<
Actually I wasn't getting far enough to run anything. I would try to open
up Media Player, then got a system error about not being able to access the
CD-ROM drive, and then got the GPF about QTNOTIFY after responding cancel on
the prior message. After an okay to the GPF, I was dumped back to the DOS
prompt. So in effect I wasn't getting Media Player to even load successfully
to even try to run anything.
>>You might want to check the QTWNOTIFY file which is located in the Windows
System directory on your hard disk. The size of the file should be 4080.<<
It checks out okay.
>>If you still have problems, you might consider lowering the resolution of
your video card drivers to 640×480.<<
Grrr. I don't usually ever load that driver. I have a 17" monitor and have
yet to ever try any of the various versions of the Diamond Stealth drivers in
640×480. And given that these are Diamond drivers its highly unlikely that a
lowere resolution driver will work any better than a higher resolution driver
<g>.
>>Also, please advise if you are using the DoubleSpace feature of DOS 6.0.<<
Yes I do. The partition that has the Nautilus subdirectory is DoubleSpaced
but the partition with windows and all of its subdirectories is not.
Now for the good news. Before responding to your message I did try once
again and this time I had no problem. I am very baffled and most definitely
had the problem prior to my message of the other day. And this had been
repeated several times over the course of the last few days. About the only
thing I have done in the last day is check the connection of the cable for the
CD-ROM drive to the sound card (I run the CD-ROM drive off the SCSI interface
of the Studio 16 sound card). Very weird but I am glad that all seems to be
back to normal again. I hope to be using the June isue some more this weekend
and will let you know if the problem reappears.
While I have your attention I was wondering if the July issue will be going
out this week. And I will be changing video cards very shortly. I hope to run
normally in 1024x768x65000 colors. Can Nautilus run if the drivers are good?
Or will it only run in 16 color or 256 color? If it should be able to run and
I do have problems I will let the company know about them. But if it shouldn't
be able to do so…
Thanks again!
Linda