Disreputable distributor
01-Jul-94 13:00:34
Sb: #154746-Disreputable distributor
Fm: Jim Broek 71570,1413
To: Robert Griffith 72242,2310
In the past few years I have had great succes with The Grapevine. HOWEVER, in
the past few months (presumably in the quake of C= 's demise) they have
litterally fallen apart. They've stopped advertising. Disconnected their
toll-free number. The one line they do have is understaffed (always busy). I
ordered some merchandise from them which was "in stock"–never shipped then
later I was told it was on backorder. I cancelled the order, but they had
charged my credit card immediately. BTW…Discover did a great job of backing
out the charge and IMMEDIATELY crediting my account. For those of you in
similar situations…credit card companies can back out charges up to 180 DAYS
after the purchase. Even if you've already paid for the charge.
Later, Jim