CompuServe Messages

This sounds like a recent experience I had with an order from overseas, except that no one ever responded to my faxes and email inquiring about the order, nor answered the voice phone I was calling, and they apparently ignored my two cancellation faxes, sending product months later. If you are "fighting" with Grapevine, take it to your credit card people as a disputed amount. Tell them that the vendor is uncooperative and unreasonable, make a copy of your notes from your phone conversations and send them to your credit card people. They should put a hold on the disputed amount and perform their own investigation. Dale L. Larson, Intangible Assets Manufacturing "Are you f'ing crazy?" "No, I'm just marking my territory." – Wolf