CompuServe Messages

I'm very sorry to here about your experience with Creative Computers. They were getting to be about the only distributor I still thought reliable. I really can't help wondering if there's something we, as potential customers, can do to discourage foul practices among distributors. Maybe it's just the occasional unfortunate event, or maybe there's some generalized perversity of attitude occurring among many business enterprises – a sort of "don't give a damn, screw 'em" attitude. I'd hate to be cynical; there's so much cynicism already, and that's part of the problem. Still, I can't help feeling angry and frustrated. Yet even when I take the trouble to be civilized, composing a careful, comprehensive and polite letter of complaint or suggestion, or several such letters, it's as if such an effort is not even answered with a decent response. In the case of Computer Express, I got nothing but a couple of form letters which were entirely irrelevant in content, as if they hadn't even bothered to read what I wrote. Oh well, I'll endeavor to keep trying, as circumstances, and my patience, warrant (if you can keep your head, when all about are losing theirs…). Good luck, DF