CompuServe Messages

> >> I called tech support and we have been trying to resolve the > problem. They asked me to install it on a different computer and give > it a try. All worked fine. I am in the process of reinstalling > Windows and see if that fixes the problem. << > great. this often cuts the potential problem causes in half… if it > works on one system and not another, we can verify differences in > hardware and configuration. we'd be greatful if you'd post us with the > problem cause when you find it… helps others. good luck, and glad to > hear it is running on other machine. I reinstalled Windows for Workgroups 3.11 on the computer. No luck, I still get the "Animator Error: Unsupported file type". This was while trying to open the Ferry.TIF file that comes in the Tutorial directory. Any other suggestions? Thanks, Randy