CompuServe Messages

#PVR problems

    23-Jul-95 01:07:25
Sb: #181587-#PVR problems
Fm: John Ellis 72440,3046
To: Peter Knowles 71610,617
Peter, Thanks for posting your observations on the PVR. Several of us went through the teething pains with the PAR and I sympathize with you plight. However, in the end most of the problems with the PAR were resolved. One of the things about being the first on your block with new technology is that you have to go through that process, it was true of the PAR and equally true of the MAX, the PVR being an even more sophisticated piece of hardware makes it that much more likely there will be more problems… it seems that its exponential that way… But, and here's the important thing, your posting brings it out into the open so that these issues can be addressed and dealt with, and while DPS does not provide CIS support, I'm sure they are closely monitoring the situation… I think your candor in this matter will help to resolve these issues much more quickly, and all will benefit as a result. While I'm sure its frustrating to some degree, you can feel good about the fact that your blazing new trails for the rest of us… and for that we all thankyou. Just wanted you to know that there is a positive side to all this, and hope that you'll feel a little better about the situation as a result… John