#Pagestream 2.1 question
21-Aug-91 19:03:23
Sb: #32383-#Pagestream 2.1 question
Fm: Neil Robinson 100016,2775
To: Soft-Logik Tech Support 76004,1676
Why would it send users for a loop, if you advertise CS Triumvirate, to
allow Helvetica appear as its own font? Maybe I'm missing something here
but the font names sure aren't terribly similar, and there are dozens of
fonts that look more or less the same to the average user (who was probably
expecting that all fonts differ from each other as much as say Hobo or
Fraktur differ from Helvetica) so I don't see where any confusion would
arise in allowing that particular font to appear under its own name. You
could simply arrange to test whether Helvetica has been added to the system
and if it has, remove the equivalency between CS Triumvirate and Helvetica
(or Courier, or Times, etc.). Believe me, the majority of users will never
get around to adding Helvetica to their system, and those who do, will want
it to show up and will know the difference. In addition, users don't always
remain unknowledgeable and they will *definitely not* thank you for
providing them with misleading or incorrect information because they "just
weren't ready to know that yet". Or how do you feel when you have gone to
great lengths to learn something new only to discover later that what you
were taught wasn't actually true, but was changed a bit to make it easier
to understand, resulting in needing to forget things now learned, and also
making you wonder how much else you wwent to such trouble to learn is also
invalid?
They won't thank you for it. I know, I train users…;-/
Ciao, Neil