CompuServe Messages

Ben, I have not, and do not now, object to the fact that special mods – offered in public here on Compuserve – may take longer to make. In fact, I appreciate them. I was objecting to the fact that I received promises that were NOT kept. I badgered nobody. I was unfailingly polite and fair. I was also understandably frustrated. I was made promises and the person blamed for not keeping them (you) was unavailable throughout. I do not feel that I am out of line expecting a phone call telling me that my unit would be delayed. This is simple business courtesy. If you feel that I have mistreated your co-workers…why did you leave them out in the cold? I am confident that none of them could honestly report our conversations as anything as reasonable. I, as a customer of yours, strongly object to being called "Bitchy, pushy, whining and unreasonable" for holding you to promises that you and your employees have made to me. I am a customer asking for service, not a friend asking for a personal favor. Doug