CompuServe Messages

#lines in framestores?!

    07-Aug-92 21:52:25
Fm: THOMAS N. WHEELER 73766,1633
To: Brian Jones 73200,1546
Brian, So far I have made six phone calls to NewTek Technical Support in the five weeks since I first observed the problem of horizontal lines in the framestores. My most recent phone call was last Wednesday. Each time I have been assured that they were sending out the software fix for this problem. I have yet to receive the software. If you or anyone else receives this software fix, I would certainly like to know about it. At this point I am beginning to wonder if a software solution to this problem exists at all! However, to date I have been able to avoid the problem by saving to RAM then transferring to hard disk. Since this did not work for you, perhaps you should try the second approach that John Gross recommended to me, i.e. saving the grabbed frame to disk from within ToasterPaint. Tom – via Whap!