#SBase4 Update
02-Aug-93 18:39:53
Sb: #61023-#SBase4 Update
Fm: Oxxi Tech Support 76711,457
To: Wayne Cole 76370,621
Excuse me Wayne,
I don't know where you are getting your conclusion. It is totally incorrect.
We cut back on tech support hours because we could not replace our last tech
support staff. When he left we decided that we could not justify a new full
time employee to answer maybe 10-15 calls a day. That being the case we cut the
time down to 9-12 Monday to Friday {not Mon-Wed as you imply}. Also, I don't
know why you would have to talk to tech support in order to upgrade, that
doesn't make any sense. The only reason you would have to talk to Tech Support
would be if you had a technical question concerning your upgrade.
So, Wayne, if you want to start spreading rumors like this, please go some-
where else.. So I don't get offended. You are really out of line in this
posting.
Thank you,
Mike