CompuServe Messages

#SBase4 Update

    02-Aug-93 18:39:53
Sb: #61023-#SBase4 Update
Fm: Oxxi Tech Support 76711,457
To: Wayne Cole 76370,621
Excuse me Wayne, I don't know where you are getting your conclusion. It is totally incorrect. We cut back on tech support hours because we could not replace our last tech support staff. When he left we decided that we could not justify a new full time employee to answer maybe 10-15 calls a day. That being the case we cut the time down to 9-12 Monday to Friday {not Mon-Wed as you imply}. Also, I don't know why you would have to talk to tech support in order to upgrade, that doesn't make any sense. The only reason you would have to talk to Tech Support would be if you had a technical question concerning your upgrade. So, Wayne, if you want to start spreading rumors like this, please go some- where else.. So I don't get offended. You are really out of line in this posting. Thank you, Mike