CompuServe Messages

#SBase4 Update

    28-Jul-93 21:01:30
Sb: #SBase4 Update
Fm: Greg Malcangi 100031,3502
To: Oxxi Tech Support 76711,457
Roy: I would like to add this to Roy Pehnke posting 60810. Well put! Just to let you know how representative his views are: I own and engineer Heritage Studio, a commercial digital recording studio. I use SBpro4 to store Mixer settings and Patch locations. My fiance is a world leader in her field of music and many of her business contracts/ invoices as well as her schedule and music library is stored and reproduced on SBPro4. I am not happy with the service I have recieved and based on the messages I've read here on CIS I will not be upgrading until some of these bugs are fixed. BTW I mentioned to Pat @ Oxxi well over a year ago, a bug in version 1.02 with the print command and was told that this bug would be fixed in version 1.2 but I have never even been given the opportunity to upgrade until the last few weeks. Because of my Fiance's fame in this country I am used to having companies customizing their products for us and providing preferencial treatment. This is of course very useful!, but not taken for granted. I used to find Oxxi very helpful and SBPro4 got some good publicity out of us. Since Pat at Oxxi left I feel that the service given by Oxxi has fallen below what I would expect out of common courtesy. I posted about five messages asking how to upgrade over a period of six months only two weeks ago was one anwsered. I do still recommend SBPro4 in magazine articles written about the studio but it is getting to the point where that is becomming increasingly difficult to justify. Please reply to Roy's posting. Regards, Greg