CompuServe Messages

vern: I bought a Lyon Lamb Pcvas several months ago. Complaint list: 1.The back has a bunch of jumpers going to the dipswitch that selects which com port it emulates. This was sold at sale price as "Beta" (Translation: Dump defective production run ) 2. No documentation. Even though I called every one or two weeks, they were not able to print a manual until after my 3 month warrenty expired. I had to pay shipping. 3. Com ports. It was promised to configure as Com 1-4. With no manual, I called for help. The same person gave me two different descriptions of the settings, both of which were wrong. They got it right on the third try, when they sent me a xerox of the engineer's hand written notes. When the manual was finally printed, it was incorrect. Anyone who buys this should insist on hand written notes! The customer support person has given several different answers on different occasions as to why it won't work as Com 3 and 4. Once he told me that it that it was never intended to work as 3 and4. Another time he told me that as hardware it answers as 3 and 4, but is not supported by software. I believe that it does not work. Not only will it not operate as 3 and 4 but it will not allow me to use Com 3+4 for anything else. I checked it under msd and several other diagnostics. It appears intermitantly as one or two ports. 4. Software. The board requires use of a driver. The installation of this driver is incorrectly described. The Vasmagic program is graphical shell that looks like a VCR console. It was extremely buggy. 5. Support BBS. Same version of VASmagic was posted that shipped with the board. I called them. They told me that the version I had was 2 revs old. Why isn't it on the BBS? What kinda Beta test is this? They didn't know. The new revision didn't work either. The good news: It did insert frames correctly, when I sent manual commands through the terminal emulator. I have not been able to capture with it, due to sync problems. Lyon Lamb says it is because an external black burst generator is needed. Why didn't they mention this before? It seems that they have finally found a way to reduce the amount of complaints. Their 24 hour service BBS has been ofline for about a month. Can anyone tell us about the Diaquest ?