User interfaces
I think you've expressed some very valid ideas. One, that there's plenty of
users out there who have a tough time with any software, even the Workbench.
Two, that there's no "nuclear regulatory commission" out there to set a clear
standard for what a software application should look like. Three, that
programming in ARexx is not an option for the vast majority of users and that
it's not a substitute for an interface. Four, that people get confused about
what software can do for them. For example, InterChange is not anything like
Imagemaster or AD Pro. AD Pro and Imagemaster are bitmap image processing
programs; InterChange converts between 3D model formats. Yet I get this *all
the time*, for the past five years: many of my potential customers (as judged
by people who call us on the phone) do not grasp that difference between
converting between bitmap image formats and 3D model formats.