CompuServe Messages

#**Free AAStudio update**

    31-Jul-95 11:53:18
Fm: Steve Sheridan 70214,2473
To: Nik Grant [adesk] 70421,76
Nik, I hope it works. I have to tell you I'm not very happy with your company. After seeing your posting I called your customer service department and asked if I could have my copy of the update Fed-Exed to me (at my expense) as I am in the middle of a project and using (trying to anyhow) AAS. "Jim" in customer service assured me that my copy would be Fed-Exed at no charge to me. That was last Tuesday, July 18. I didn't receive it on Wed. as I expected, so I called "Jim" back and he informed me that it wouldn't necessarily go out "priority", but I should have it by Friday, July 27. Guess what? It's now Monday, July 31 and I still don't have it.